DO YOU NEED A PROFESSIONAL SYSTEMS & NETWORK ADMINISTRATOR		Does your business rely on IT to survive? Are you having trouble with your IT systems? Do you use Exchange for your company email? Does your network operate under a domain environment? Are you looking at saving administrative and upgrade/repair costs within your IT infrastructure? Does your personnel/management rely on IT and computers to provide them the necessary tools to conduct business efficiently and productively? Does your company require up-to-date, low-cost maintenance of its IT infrastructure without the payroll overheads? Is your business expanding or upgrading its IT infrastructure and requires experience and know-how in implementing an upgrade plan? Does your business lack the expertise of a Professional Systems and Network Administrator with decades of industry experience? If any of the above apply to you or your business then allow me to introduce myself and my services; My name is Nick Sarafoudis and I am a freelance Professional Systems and Network Administrator offering expert IT services to SME’s (Small-Medium Enterprises) here on the Gold Coast. I have over 25 years experience in the IT industry and have expert knowledge of extensive enterprise IT and network systems. I have a degree in IT from Griffith University and over 10 years expert knowledge of Windows Server and Desktop systems at the enterprise level. I have a high level of expertise in Vista, Windows XP, Server2003, SBS 2003, Exchange, Data Recovery, Networking, Domain Admin, DHCP, DNS, Registry, Anti-Virus, Spyware, Firewall, Wireless, Network, DSL/Cable, Cisco and security. I can report, diagnose, troubleshoot and repair (I have my own toolsets as well) a vast number of IT related issues in hardware, software, server and network both on-site and using remote services. I can setup and maintain server/email configurations and migrations at the enterprise level as well as train users on various enterprise software and IT procedures. I also follow ‘best-practices’ guidelines within the IT industry and can offer advice on sound IT policies and how to implement them within the enterprise context. Servicing the Gold Coast region for over 25 years.
			Experience Dedication Commitment Professionalism Reliability
		RATE CARD (per hour) from Jan 2009 Standard On-Site Remote B/H 7am-7pm Mon-Fri $ 66 $ 55 A/H 7pm-7am Mon-Fri $ 99 $ 77 Weekends & Pub. Holidays $150 $110 Callouts Fee $ 50 Nil On Contract* On-Site Remote B/H 7am-7pm Mon-Fri $ 44 $ 33 A/H 7pm-7am Mon-Fri $ 66 $ 55 Weekends & Pub. Holidays $ 99 $ 88 Callouts Fee $ 30 Nil *Based on monthly contracts
	email: nscservices@netspace.net.au phone: 0408 065 495 remote help: http://www.crossloop.com/djnikos
		WHAT SERVICES DO I OFFER? ALL the following services are included with all contracts (negotiable) and are offered at standard and contract rates (see rate card); High level of personalized IT service (telephone, email, SMS notifications and automation) Priority, reliable, quick and friendly responses to IT related tickets and queries Server/Domain/Workstation setup, diagnostics, configuration, maintenance, repair and migration services come standard for all Windows systems and desktops. Exchange/DNS/DHCP Administration with anti-SPAM and security features Active Directory Services Administration (Access, Security, File Shares) Network LAN/WAN/Internet/ADSL Support included. This includes traffic monitoring and router (Cisco or other) configuration and maintenance. 24/7 Security – Spyware, malware, anti-virus removal, report and cleanup within entire network 24/7 Monitoring/Automation and Remote setup and administration enables fast, hands-on approach to configuration, administration and problem solving without the need for onsite visits (in certain circumstances). Remote administration of system-critical servers is advocated as both a cost-saving and security standpoint. Setup and maintain/support a professional IT Helpdesk Ticket and Monitoring system per client (available for free with mid-long term contracts). This empowers your users and management with access to a dedicated Helpdesk system with powerful cutting-edge reporting tools (notifications of software installations, hardware configurations, updates as well as inventory reporting of your entire network and its devices) Implement/administer a comprehensive disaster recover plan including backup maintenance services. Flexible Work Hours. I am available after hours and weekends if need be with a high degree of reliability. Where possible ‘open-source’ solutions will be offered over commercial products if applicable (cost-saving). All work is documented. Weekly reports of works are published to nominated email accounts. HOW DOES IT WORK? My services are limited to a few clients/businesses at any one time (depending on the contract).This enables me to offer my services to a high standard without compromising the level of service my clients expect. I offer my services on a sub-contractual basis on 1, 2, 3, 6-12 month contracts on three levels (see table below). Typical Support Scenarios (1 site) - all flexible (GST is inclusive) o Level 1 5 to 20 Users 5 Hours Support + 1 onsite visit pw=$220 pw o Level 2 20 to 50 Users 10 Hours Support + 2 onsite visits pw=$440 pw o Level 3 50 to 100 Users 20 Hours Support + 5 onsite visits pw=$880 pw Additional hours and or site visits can be added per week and the arrangement can be flexible For example; I can work 5 hours on one site visit or 2 hours onsite and 3 hours remote (for different days). This can be flexible (An alternative would be; 3 hours x 3 visits pw = 9 Hours = $396pw contract) and can be negotiated. Also at times your business might need extra hours during after hours/weekends to install new server/software and perform critical repairs and maintenance while minimizing the impact and downtime if the work occurred during business hours. This flexibility is available when on contract as a priority. Please note; all contracts can be re-negotiated at anytime (for more or less hours/visits) and there are no termination fees or penalties, so you are not tied into any terms or periods. It is an open-ended contract for my services and is based on goodwill and honest values. In summary, for as little as $220 per week outlay, gives you 5+ hours use of a professional systems and network administrator with documented ‘hands-on’ and reliable work that will make your business more productive. I can and will save you money as well as make your IT infrastructure as efficient as possible with minimal downtime. This is why I offer my services in this way. HOW DO WE GET STARTED? Feel free to call me on my mobile 0408 065 495 or email me nscservices@netspace.net.au during business hours if you have any questions or for an obligation-free visit and discussion. I can call in to analyze your business needs and we can both see what benefits my services may bring us. Just call and ask!
	email: nscservices@netspace.net.au phone: 0408 065 495 remote help: http://www.crossloop.com/djnikos